All approved refund requests for eligible returned items will be processed within 5-10 business days from the date we receive and inspect the returned merchandise.
Refunds will be issued exclusively in USD, matching the original payment currency used for the initial purchase on Honestusshop.
Refunds will be returned to the original payment method used by the customer at the time of placing the order, with no alternative refund methods permitted.
To qualify for a full refund, returned items must be unused, in original packaging, and in resellable condition as outlined in our Return Policy.
We reserve the right to deny refunds for damaged, worn, or altered products that do not meet our return eligibility requirements.
Customers will receive a confirmation email once their refund has been processed and sent to their payment provider.
Processing times for refunds may vary slightly based on individual payment provider processing speeds outside of our direct control.
Refund requests must be submitted within the 60-day return window alongside a valid return request submitted to support@honestusshop.com.